King Krosse Inc.
Privacy Policy
Effective Date: January 1st, 2026
Last Updated: January 1st, 2026
King Krosse Inc. (“King Krosse,” “we,” “us,” or “our”) is committed to protecting the privacy of athletes, families, members, and website visitors.
This Privacy Policy explains how we collect, use, disclose, safeguard, and manage personal information in connection with our lacrosse development services, including in-person camps, online programs, memberships, courses, webinars, and related digital platforms (collectively, the “Services”).
This Policy is designed to comply with Alberta’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Accountability
Kingcross is responsible for personal information under its control and has implemented policies and practices designed to ensure compliance with applicable privacy laws.
Privacy Officer:
Name/Title: Aaron Bold / Director
Email: [email protected]
Mailing 2537 Coughlan Rd SW, Edmonton, AB T6W 2X8+
Phone: 825-451-2252
2. What Is Personal Information?
“Personal information” means information about an identifiable individual. It does not include business contact information used solely for business communications.
3. Identifying Purposes & Reasonable Collection
We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances.
We limit the collection, use, and disclosure of personal information to what is necessary to fulfill the identified purposes described in this Policy.
4. Personal Information We Collect
Depending on your interaction with us, we may collect:
A. Identity & Contact Information
Full name
Email address
Phone number
Mailing address
Parent/guardian details (for minors)
B. Athlete & Program Information
Age group and team affiliation
Position and training history
Performance assessments and coaching notes
Camp attendance and program participation records
C. Account & Membership Information
Login credentials
Subscription status
Purchase history
D. Payment Information
Payments are processed securely through Stripe.
King Krosse does not store full credit card numbers. We may retain billing contact information and transaction records for accounting and legal compliance purposes.
E. Media & Training Content
Photos and videos captured at camps or events
Training videos submitted for feedback
Webinar recordings
F. Technical & Website Information
IP address
Browser/device type
Usage data
Cookie data
5. How We Collect Information
We collect personal information:
Directly from you (registration forms, waivers, purchases)
From parents/guardians where required
Through secure third-party platforms used to deliver Services
Through website analytics tools
6. Use of Personal Information
We use personal information to:
Deliver coaching and development programs
Manage camps and events
Process payments and maintain records
Provide progress tracking and feedback
Communicate updates and support
Improve our Services
Market programs (where consent is obtained)
Comply with legal obligations
Protect the safety and integrity of participants
We do not use personal information for purposes beyond those reasonably identified without obtaining further consent where required.
7. Consent
We obtain consent for the collection, use, and disclosure of personal information except where permitted or required by law.
Consent may be:
Express (signed waiver, checkbox, written agreement)
Implied (voluntary provision of information for registration)
Individuals may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit our ability to provide certain Services.
8. Disclosure of Personal Information
We may disclose personal information:
A. Service Providers
To trusted third-party service providers who assist in delivering Services, including:
Stripe (payment processing)
TrainHeroic (training platform)
Google (Google Meet)
Zoom
These providers are given access only to the information necessary to perform their services and are expected to maintain appropriate safeguards.
B. Legal & Safety Purposes
Where required or permitted by law, including:
Court orders or legal processes
Regulatory compliance
Protection of rights, safety, or property
C. Business Transactions
In the event of a merger, acquisition, financing, or sale of assets, personal information may be disclosed as part of the transaction, subject to appropriate confidentiality safeguards.
9. Cross-Border Processing
Some service providers may store or process information outside Canada, including in the United States. Personal information may therefore be subject to foreign laws and lawful access by foreign authorities.
We take reasonable contractual and administrative steps to protect personal information in these circumstances.
10. Safeguards
We implement reasonable physical, organizational, and technical safeguards appropriate to the sensitivity of the information, including:
Role-based access controls
Secure payment processing
Password-protected systems
Confidentiality expectations for staff and contractors
Secure third-party platforms
While no system is completely secure, we take reasonable measures to reduce risk.
11. Retention
We retain personal information only as long as necessary to fulfill the purposes identified or as required by law (including financial record retention requirements).
When no longer required, information is securely destroyed, deleted, or anonymized.
12. Access & Correction Rights
Individuals may request access to personal information held by Kingcross and request corrections where information is inaccurate or incomplete.
We may:
Verify the identity of the requesting individual before disclosure
Refuse access where permitted by law
Charge a reasonable administrative fee where permitted (notice will be provided in advance)
Requests should be directed to our Privacy Officer.
13. Children & Youth Participants
Many Services are intended for youth athletes. Where participants are minors, parental or guardian consent may be required for registration, waivers, communications, and media usage.
14. Cookies & Analytics
We may use cookies and similar technologies to improve website functionality, analyze usage patterns, and enhance user experience.
Users may modify browser settings to decline cookies; however, certain website features may not function properly.
15. Complaints
If you have concerns regarding how your personal information is handled, please contact our Privacy Officer.
If your concern is not resolved, you may contact:
Office of the Information and Privacy Commissioner of Alberta
Office of the Privacy Commissioner of Canada
16. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Continued use of our Services following updates constitutes acceptance of the revised Policy.